Switch 1300 Number Providers & Track your Marketing Spend

Switching 1300 Number or 1800 Number providers is significantly more than cost. Albeit standard 1300 Numbers from mainstream telcos such as Telstra or Optus are sufficient, consideration of the cost of a 1300 Number and the pricing models of 1300 Numbers is often the catalyst for make the switch. (see 1300 & 1800 Number Plans)

1300 Numbers add Value to Business

First and foremost 1300 Numbers and 1800 Numbers are inbound national phone numbers that can be called from any location in Australia. As a result, real and tangible value can be gained by businesses throughout Australia, with outcomes such as;

  1. Authority – a 1300 Number makes a statement to the marketplace
  2. Single Point of Call – Nationally
  3. Easy to Remember Phone Numbers – High Customer Recall
  4. Brand Image & Professionalism: a 1300 Number or 1800 Number enhances your brand equity.
  5. Localised Bias elimination: using a 1300 Number or 1800 Number eliminates local bias associated with choosing a service. For instance, people from Sydney would typically look for suppliers with an 02 prefix. With a national number, consumers are unaware of your location, and as long as you provide services the area, your business location is irrelevant.
  6. Organisational Reputation: a 1300 Number or 1800 Number displays confidence to the marketplace.
  7. Portable: Completely transferrable business phone numbers from either office to office; or if you change business phone number providers.

Smartcom 1300 Numbers Impact Business Performance

The above said, not all 1300 Numbers are created equal! For instance, a Smartcom 1300 Number is  designed to add greater value to your business than a typical 1300 Number from telcos such as Telstra, Optus and the likes; in fact, the value that Smartcom 1300 Numbers brings to the table will significantly outweigh the cost. Moreover, the Accountability of Marketing Expenditure, the Return on Investment and Customer Experience (CX) is simply extraordinary. (see 1300 & 1800 Number Plans)

Smartcom 1300 Number – Marketing Mix Expenditure and BAU Accountability – Track & Effectively Manage every Call

Standard 1300 Number & 1800 Numbers

Our standard 1300 Number or 1800 Numbers come call reports that will enable your business to ascertain the time, date, and volume of calls, as well as a record of the caller’s phone number.

Static Call Tracking

Improve and iterate your marketing efforts with Static Call Tracking from Smartcom. Moreover, in addition to the standard 1300 Number report, capture vital statistics of phone calls in order to make informed business decisions; with additional information such as; Geographical Location and User Device. (see 1300 & 1800 Number Plans)

SmartTrak 1300 Numbers Optimises Marketing Performance

SmartTrak 1300 is a dynamic call tracking function that adds a new dimension to the value of 1300 Numbers, in giving businesses the ability to track phone calls across both media channels and brands.

Moreover, you’re able to track response rates of marketing campaigns across traditional and digital channels, such as; Television, Radio, Print, Direct Mail, Email, Google SearchGoogle AdsBingFacebook, and Linkedin. 

Incorporating a clever mix of software and telecommunications, SmartTrak 1300 Numbers provides businesses with greater transparency of marketing and BAU activities beyond merely clicks and online conversions. As a result, business leaders can better measure performance and  eliminate cost wastage. (see 1300 & 1800 Number Plans)

Professional Call Management

In addition to gaining the capability to track calls and the performance of your marketing mix, efficiently manage calls to your 1300 Number with Smartcom’s inbound call management add-on services.

Deliver a highly professional service to your customer-facing activities with functions such as;

  1. Inbound Call Management & Queuing
  2. Auto-Attendant (IVR) Call Management – ‘Press 1’ for Sales
  3. Standard Call Routing: Call Forwarding, State, Time, Day & After-Hours
  4. Complex Call Routing
  5. Standard & Professional Voice-Over Greeting
  6. Call Recording
  7. Cloud-Based Hosted PBX Business Phone System

Customer Portal – Change Management & Reporting

The Smartcom customer portal will provide your business with extensive call tracking reports, in addition to change management capabilities. Capture the vital statistics of phone calls in order to quickly determine which marketing sources are generating the most calls and conversions.

Likewise, establish call patterns as to the days and times you receive the most calls; as well as determine the calls answered versus calls missed by your team. Furthermore, gain knowledge as to where in the world your customers are calling from – pinpointed to the suburb. (see 1300 & 1800 Number Plans)

Price Models

Regardless of whether your 1300 Number is issued by Optus or Telstra, or any other tier 1 or teir 2 telco for that matter, the pricing model of 1300 Numbers can have a significant impact on the overall cost.

Smartcom’s buying power, provides our customers with highly competitive and often the best pricing in the marketplace. (see 1300 & 1800 Number Plans)

Call Centres & High Call Volumes 

Clients with call centres or other high call volume operations can slash inbound call costs with Smartcom. (see 1300 & 1800 Number Plans)

Increase Revenue with Smartcom 1300 Numbers 

Using 1300 Numbers or 1800 Numbers as a single point of call for your marketing activities is not only highly efficient for your staff to manage, its also evident that national phone numbers increase marketing response rates, and hence is a business-critical tool for generating revenue.

Buy a New Number or Port an Existing 1300 Number

You can either purchase a new 1300 Number or 1800 Number from Smartcom; or alternatively, have Smartcom transfer an existing number you currently have. (see 1300 & 1800 Number Plans)

Switch to Smartcom 1300 Numbers & Save!

Smartcom is one of the fastest growing 1300 Numbers and 1800 Numbers service providers in Australia.  As a result, our competitive call plans can slash your phone bill of your 1300 Number or 1800 Number. (see 1300 & 1800 Number Plans)

Smartcom 1300 Number & 1800 Number Charges

Firstly, 1800 Numbers are a free service from a landline. However, calls to 1300 Numbers are not free from landlines, and individuals are charged by their service provider for calls.

Secondly, all callers are charged by their mobile service provider for calls to a 1300 Number or a 1800 Number.

Calls to 1300 Numbers or 1800 Numbers are charged to businesses by service providers such as Smartcom.

However, deciphering some of the different price models of 1300 Numbers and 1800 Numbers can however be a little overwhelming. The Smartcom price model on the other hand is built on simplicity. For instance, for as little as $20 a month, you’ll have your very own 1300 Number with 30 minutes of local and national calls included. (see 1300 & 1800 Number Plans)

As a result, the cost in choosing one of the number types is a consideration. Long are the days when you needed to purchase a 1300 number or 1800 numbers from Telstra or Optus, and hence many companies gain better call rates than what is on offer from the  Telstra 1300 number pricing and the likes, and therefore enjoy a reduction in 1300 Numbers cost. Instead, 1300 & 1800 Numbers can be purchased from various vendors that specialise in the provision of such services, including Smartcom. (see 1300 & 1800 Number Plans)


Learn more: info@smartcombusiness.com  Ph: 1300 196 386 or go to; 1300 Number page




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