Mobile Workplace 

‘Work from Anywhere’ with Mobility, Agility & Flexibility

The Smartcom Mobile Workplace is ideal for businesses wanting to meet the challenges of a flexible and changing workplace withh virtual collaboration. The Mobile Workplace promotes virtual collaboration throughout an organisation and delivers extraordinary productivity and customer service. Moreover, staff can be working from any location including the office, Work from Home or ‘on the road’ – virtually transforming the Mobile Workplace in Australia.

Amazing Communications

The Mobile Workplace is cloud-based technology that provides businesses with a virtual communications platform with extraordinary capabilities to give your business a competitive edge and address work from home requirements.

Moreover, the Smartcom Mobile Workplace provides businesses with the ability to develop virtual collaboration in the workplace, by extending the traditional office environment, to a highly flexible mobile workplace, and one whereby staff can be working virtually and transforming the mobile workplace.

Moreover, staff able to communicate from your office, as well as virtually any other location on any device. As a result of adopting Smartcom’s Mobile Workplace, your business will gain unprecedented agility and mobility, that will inturn, promote responsiveness and continuous improvement. (see Mobile Workplace Hosted PBX plans)

Work from Home/Anywhere

Virtual collaboration in the workplace is the driving force of the Smartcom Mobile Workplace, which can accessed from any location in Australia, and globally. In other words, as long as your staff have access to the Internet (or in the case of the Mobile App, Internet or 4G/5G network) they are able to access your Smartcom virtual Mobile Workplace platform – no different to sitting at their desk in the office. For instance; Head Office, Subsidiary Offices, Work from Home staff and literally any office across Australia.

Operational Transparency 

Regardless of the location of your staff or what device they are using, the Smartcom virtual Mobile Workplace provides your management team with absolute operational transparency via the customer portal. Through the customer portal, management can quickly obtian a comprehensive range of real-time and historical reports, in addition to call recordings of every call, regardless of whether staff are in the office, on the road or in a work from home environment in Australia. (see Mobile Workplace Hosted PBX plans)

Mobile Workplace – any Device

Your workforce can access the Smartcom virtual Mobile Workplace from their choice of device.  For instance, an IP Handset, Note Pad, Mobile Phone (Apple or Android), or via any desktop environment – PC,  Laptop or MAC.  

 

Virtual Mobile Workplace Bundles

Tradies

Take control of the calls made to your business. Instead of answering every call, or even worse, not answering calls because you are busy getting your work done. Never be interupted on the job again with the Smartcom virtual Mobile Workplace. Moreover, staff can be working virtually and thereby transforming the mobile workplace.

Office Hours & On-Call Management

Whilst the virtual receptionist is busy attending to calls and routing calls to your office, voicemail or your field staff, the business of getting the job done is interupted. Likewise, after-hours On-Call management is a breeze with Smartcom Mobile Workplace. For instance emergency calls can be routed to the rostered on-call staff member, whilst other callers can leave a voice mail message that can be emailed to appropriate staff. Importantly, voice mails can be retrieved from a desktop or mobile device.

Tradies can also benefit from the Unified Communications functions, such as Video and imessaging to streamline the day to day operations. For instance, rather than spend time quoting for jobs in the traditional manner, some jobs could be quoted after a video hook-up. Likewise, imessaging enables a real-time exchange of information with office staff. (see Mobile Workplace Hosted PBX plans)

Small to Mid-Sized Businesses

Business of any size can increase their competitiveness with the Smartcom virtual Mobile Workplace, by bundling services such as; the Cloud Based Phone System with NBN Internet and the Virtual Receptionist. As a result, businesses gain the agility, mobility and increased capabilities to respond to the marketplace in a timely and accurate mannerhdible all the services are supported by a centralised support desk. In particular, the Mobile Workplace is suitable for Work from Home environments in Australia.

1300 Numbers and 1800 Numbers can also expand your customer base on a national basis.

Enterprise

Equipped with increased capability, the Smartcom Mobile Workplace provides enterprise level organisations with unprecedented capabilities. Field staff and executives can be reached as if they were in the office; regardless of whether they are in a work from home. Likewise, Unified Communications promotes collaboration and engagement with staff and customers alike.

Dynamic Field Staff  or Mobile Salesforce

The Mobile Workplace adds a new dimension to the effectiveness of a virtual workforce. Your salesforce for instance, will gain unprecedented mobility and flexibility, and as a result, your sales team will have the capacity to respond to the marketplace in a timely and accurate manner, and importantly, deliver exceptional Customer Experience (CX).

Likewise, non-sales field staff are able to effectively communicate with customers and other personnel via the virtual environment of the Mobile Workplace. In addition, the Mobile Workplace provides businesses with the ability to save on operational overheads, and in particular; rent.

Highly Flexible & Scalable

Gain unprecedented flexibility and scalability with the cloud-based, virtual Mobile Workplace. Moreover, equip your businesses to compete in today’s fast-pace and competitive marketplace.  Likewise, by mobilising your business into a virtual mobile workplace, your business will gain the technical and operational mobility to respond to marketplace demands – ahead of your competitors.

Cost-Efficient Subscription Model

The cost-efficient subscription model of the Mobile Workplace facilitates on-demand technical resources from our cloud-based virtual environment – and thereby enabling efficient management of the ebbs and flows of day to day business with an OpEx price model. (see Mobile Workplace Hosted PBX plans)

Incredible Cost Savings

Significant and immediate cost savings can be achieved upon implementation of the virtual Mobile Workplace. Moreover, reduce your operational costs across multiple business disciplines such as; Technology; Telecommunications; Technical Support & Rent.

Firstly, VoIP offers cheaper phone call costs than traditional carriage; and Smartcom’s bargaining ensures cost savings in this regard.  Likewise, there are significant savings to earn in the reduction of connections – with internet connectivity the only prerequisite to accessing the Virtual Workplace.

Secondly, your IT support costs are nominal as the Mobile Workplace is a fully managed cloud service. Thirdly, the flexible, modern day workplace doesn’t require a dedicated desk for each staff member, and as a result, organisations can re-think the office space needed to effectively run operations. Work from home strategies can take a more permanent long term effect across Australia.  (see Mobile Workplace Hosted PBX plans)

Extraordinary Customer Service

As a cloud-based service that incorporates VoIP (Voice over Internet Protocol) and Unified Communications, the flexibility of the Mobile Workforce is paramount to service excellence. Moreover, gains in competitive advantage are achieved through enhancement of both the User Experience (UX) and Customer Experience (CX).

Above all, improve the overall Customer Experience (CX), having gained the extraordinary capabilities of the Virtual Workplace. Respond to the marketplace with both immediacy, and relevance. Communicate across the most effective and efficient communication channels and have your customers coming back for more.

Extraordinary Capabilities

Gain extraordinary capabilities with many functions available in the virtual Mobile Workplace. Drive business performance, optimise revenue and engage with customers across multiple communication channels. Likewise, staff can work from home, the office or in the field throughout Australia.

Core functions include; Hosted PBX Phone System; Auto-Attendant, Call Recording, Cloud Contact Centre, Dialler, ACD & IVR; Virtual Reception, Payment Gateways, Unified Communications, Performance Reports and more.

Smart Call Routing

Gain operational efficiencies with any number of routing configurations that can be added to the Mobile Workplace. For instance;  Skills-based, State &  Location Based; Caller Verification; Business Departments; Round Robin; After Hours; Time-Zone; Lead Generation Management; and Priority Queuing to name a few. (see Mobile Workplace Hosted PBX plans)

Auto Attendant

Gain the professionalism of large corporate organisations with the Smartcom Auto-Attendant. Impress customers with a profession al greeting, and direct callers to the right place within your organisation by requesting them to press 1 for sales, press 2 for custom er service etc. (see Mobile Workplace Hosted PBX plans)

1300 Numbers & 1800 Numbers

Gain a national footprint with Smartcom 1300 Numbers and 1800 Numbers. In particular, drive business performance via the many benefits of 1300 Numbers & 1800 Numbers;

  • Increased Lead Generation
  • Improved Revenue Performance
  • Number Recall for Customers to phone your business first
  • High Response Advertising
  • Brand Image
  • Business Reputation
  • Professionalism of Large Organisations

SmartTrak 1300 Numbers 

SmartTrak 1300 facilitates dynamic call tracking of phones calls to your organisation across media channels.

Incorporating a clever mix of software and telecommunications, SmartTrak 1300 Numbers can for instance extend management’s insights of marketing and BAU activities beyond merely clicks and online conversions.

Moreover, track marketing campaign response rates across traditional and digital channels, such as; Television, Radio, Print, Direct Mail, Email, Google SearchGoogle Ads, Bing,  Facebook, and Linkedin. 

Order a new 1300 Number or 1800 Number or Port your Existing Numbers

Order your new 1300 Number or 1800 Number with Smartcom. We can also take care of porting existing numbers to your Smartcom Hosted PBX or cloud call centre for you to start saving on call costs asap! (see Mobile Workplace 1300 Number plans)

Unified Communications

Cisco Calling & Microsoft Teams

Drive business performance by promoting virtual collaboration in the workplace. Moreover, engage with customers across multiple & unified communication channels; VoIP, SMS, Email, Chat, Online, Presence, File Sharing, Video Conferencing & Audio Conferencing. Moreover, enter a dialog with clients across preferred and appropriate communication channels with relevance, and in timely and accurate manner. (see Mobile Workplace Hosted PBX plans)

Business-Grade VoIP

Our business-grade VoIP is incorporated in the cloud service, and will provide your business with; increased capability; and unprecedented operational flexibility, scalability and immediacy.

NBN Business Internet

Our business-grade VoIP is incorporated in the cloud service, and will provide your business with; increased capability; and unprecedented operational flexibility, scalability and immediacy. (see Mobile Workplace NBN Business Internet plans)

NBN Enterprise Ethernet

NBN Enterprise Ethernet is changing the shape of business in Australia with its symetrical capabilities. Ask Smartcom about choosing the best NBN plans to Supercharge your Internet with NBN Enterprise Ethernet.

Smartcom’s NBN Enterpise Ethernet services have symmetrical speed options that range from 100/100Mbps to close to 1Gbps. As a supplier of cloud applications and telco services to the business sector, we treat business continuity as paramount. We therefore only provide true symetrical Enterprise Ethernet without compromise. (see nbn enterprise ethernet plan pricing)

NBN Enterprise Ethernet, coupled with our business-grade VoIP and cloud service will provide your business with; increased capability; and unprecedented flexibility and scalability. (see Mobile Workplace NBN Business Internet plans)

CRM Integration

Improve efficiencies with virtual collaboration in the workplace via integration of CRM software such as; Salesforce, ZOHO and Microftsoft Dynamics with the Mobile Workplace from Smartcom. In other words, your workforce can be working virtually with all the business tools at hand, and thereby transforming the mobile workplace

 

 

 

Contact Us Today:

     

    1300 Numbers | Brisbane

    1300 Numbers

    SmartTrak 1300# | Brisbane

    SmartTrak 1300#

    Hosted PBX | Brisbane

    Hosted PBX

    Predictive Dialler | Brisbane

    Predictive Dialler

    Business NBN | Brisbane

    Business NBN

    Cloud Call Centre | Brisbane

    Cloud Call Centre

    Business VoIP | Brisbane

    Business VoIP

    NBN/Phone Bundle | Brisbane

    NBN/Phone Bundle

    Microsoft Teams | Brisbane

    Microsoft Teams

    Webex Calling | Brisbane

    Webex Calling

    Smartcom Business Communications