1300 196 386

predictive dialler

the cloud dialler that drives
business performance.

– on-demand versatility –

Sales & Leads

Fundraising

Customer Service

A/C Receivable

Collections

Digital CX Predictive Dialler

Increase productivity and drive business performance with Smartcom’s sophisticated predictive dialler. Reach your customers ahead of your competitors with dynamic outbound campaigns. Optimise Client Acquisition and Retention strategies with the Smartcom predictive dialler. Improve performance accross business disciplines ie; Sales, Customer Service, Lead Generation, Account Receivables, Collections, Appointment Setting & Fundraising.

Dialler Modes

Predictive
Power
Preview
Click to Dial

CRM Integration

Salesforce
MS Dynamics
All Modern CRM’s
Collection Software

Advanced Settings

Outbound & Inbound
Virtual Agent
PCI DSS Call Recording
Automated Payments

from $69 per User/Mth

30 day trial

contact us to learn more….

ideal sectors & business applications.

Call Centres

Customer Service

Debt Collection

Insurance

Client Acquisition

Lead Generation

Accounts Receivable

Investment Services

Client Retention

Banking & Finance

Appointment Setting

Fundraising

Predictive Dialler

Starter

PBX
Outbound Phone Numbers
VoIP
Predictive Dialler Mode
Progressive Dialler Mode
Preview Mode & Click to Dial
Customised Agent Script
Customised Call Wrap-ups
Supervisor Dashboard
Regular Software Upgrades

Monthly
$69
per User

Support Services

Email Support

$7.50
Per User per Month

Call Plan

Landline: 6.5c per min
Mobile: 12.5c per min

Get Started

Predictive Dialler

Call Centre Plus

All Starter features plus…

PCI DSS Call Recording
Answering Machine Detection
Call Monitoring

Options also Include

Blended Inbound/Outbound
Inbound Queues, IVR & ACD
CRM Integration

Monthly
$89
per User

Support Services

Service Desk Ticketing
Service Desk Phone
Service Desk Email

$10
Per User per Month

Call Plan

On Application
volume-based call rates

Get Started

Predictive Dialler

Enterprise

All Call Centre Plus features plus…

Full Project Scoping
Full Project Management
Dedicated Account Management
Service Level Agreement

Options also Include

Call Recording Encryption
Unified Communications
Payment Gateways

Monthly
$125
per User

Support Services

Service Desk Ticketing
Service Desk Phone
Service Desk Email
SLA Reports
Account Management

on application

Call Plan

On Application
volume-based call rates

Get Started

All Prices ex GST

Critical Information Summary

Testimonials

“Brilliant on-boarding process! Smartcom made the transition to the cloud from our old dialler a
seamless exercise. Our staff were also quick to tell us how much they liked the software to use.’’
Tracey
TraceyOperations Manager
‘’Great technology and excellent support! When it comes to diallers, support services are critical.
Smartcom’s support has proved to be skilled , responsive , and an asset to our business.’’
Daniel
DanielManaging Director
In a word ‘Versality’. The on-demand flexibility of the cloud service and price model enables us manage
the ins and outs of running our call centre a breeze. We have sufficient licenses – always, and we pay for
only what we use. Great Product!
Shannon
ShannonCEO
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Our Client Reviews

Can’t speak highly enough of our relationship with Smartcom. Indeed, I emphasize the term ‘relationship’. It’s been a great experience dealing with a telco and cloud provider that is dedicated to the business sector and not distracted with the consumer side. The up-side for us has been immense, being the beneficiary of some cut-through business applications that have, without question, attributed to our growth in both Australia and globally.

Jason Edwards

Chief Executive Officer, VaultID

In executing our strategies in Australia, and on a global basis, there was a high reliance on the adoption of the very best communications technology that will deliver both scalability and flexibility to effectively manage our operations. Moreover, its paramount that we adopted cloud-based and internet technology that could adapt to market conditions with both nimbleness and responsiveness. Smartcom have been an absolute delight to engage with, delivering quality, reliable and innovative services that have enabled us to go-to-market with both speed and confidence.

David Robinson

Managing Director, Corium Health

Smartcom proved to be everything we needed from a technology partner. When we first started making enquiries about what was required for our start-up, I was confronted with an ocean of jargon. Pleasingly, this was not the case with Smartcom. Their common sense approach made the whole thing easy...with the Hosted PBX, 1300 number and Call Routing getting the company off to a flying start. Highly recommended!

Stuart Carlaw

Director, GT Works

High praise for the Smartcom team! Our new Cloud PBX and Call Routing service has improved the way we go about doing business. Since its introduction, there’s no doubt we are more efficient, and we are also able to communicate more effectively with our highly-valued client base. That aside, we were able to significantly reduce our telecommunication costs.

Tim Murphy

Managing Director, Media Travel

Predictive Dialler