smart office

Gain Extraordinary Capabilities & Mobility with Unified Communications & Office Automation. 

Hosted PBX

The Smartcom Hosted PBX is a cloud based phone system that is much more than a phone system – it has the capacity to automate services, drive performance and essentially change the way you do business.

Skype for Business

Smartcom’s Skype for Business & Teams adds a new dimension to the Hosted PBX and digital office arsenal – as it  provides businesses with incredible capabilities through Unified Communications (UCaaS) to gain competitive advantage. Drive customer engagement with Smartcom’s cloud-based Skype for Business / Teams Hosted PBX and Cloud Contact Centre service.  Gain efficiencies through its UCaaS integration of Microsoft Office 365 integration, with functions such as; Audio & Video Conferencing; Instant Messaging; Presence; Voice; Email, File Sharing etc. In addition, integrate the Skype for Business / Teams PBX with Microsoft Outlook and CRM’s such as Salesforce and Microsoft Dynamics.

Auto Attendant

Gain the professionalism of large corporate organisations with the Smartcom Auto-Attendant. Impress customers with a professional greeting, and direct callers to the right place within your organisation by requesting them to press 1 for sales, press 2 for customer service etc.

VoIP – Scalable, Flexible & Cost-Effective

Our business-grade VoIP will provide your business with; increased capability; and greater operational flexibility, scalability, and ‘speed to market’.

Reduce your Telco bill with lower Call Costs

Enjoy the volume-based cost benefits of a Smartcom business-grade VoIP. Office and inter-office calls are also free of charge.

ISDN End of Life

With ISDN being phased-out in the coming years, its time to modernise your office with IP telephony; either as a cloud service or with SIP enabled incumbent on-premise systems.

Australian Inbound 1300 & 1800 Numbers

Order your new 1300 or 1800 Number with Smartcom. We can also take care of porting existing numbers to your Smartcom Hosted PBX or cloud call centre for you to start saving on call costs asap!

Internet & Data

Smartcom Broadband not only provides a secure, high quality voice and data service, it also delivers significant savings on both call costs and line rental.

Broadband services include; point to point fibre links, NBN, ADSL, EOC, etc. Simply choose the the most cost-effective broadband service to suit your business requirements. Likewise, data packs are available from 100Gb to unlimited.

NBN Internet

Smartcom Cloud and VoIP services are ready to use in both NBN Internet enabled areas and those sites using traditional point to point copper or fibre connections .

Business Internet

Leave the installation to Smartcom with our business-grade Internet services, with many point to point connections include a pre-configured Cisco CPE to accommodate pro-active monitoring and alert notifications.

Smart SMS

Improve efficiencies and cut costs with Smart SMS. Configurations with the Smartcom Hosted PBX and/or cloud call centre service can automate your operation with SMS messages sent for applications such as Notifications & Alerts.

Virtual Workplace

If you have field staff, the Virtual Workplace and/or Virtual Salesforce delivers unprecedented mobility and flexibility! Above all, save money on overheads and rent, and enhance the Customer Experience (CX) with your field staff able to make calls and indeed send SMS with their personal mobile number displayed to call recipients.

IaaS | PaaS

The scalability of Smartcom’s Infrastructure as a Service (IaaS) provides incredible flexibility in the provision of automated computer resources. Further, the client portal enables your IT staff to monitor performance and upgrade the IaaS as required.

Platform as a Service (PaaS) on the other hand gives your IT developers the flexibility to build and create customised applications, with all servers, storage, and networking managed by Smartcom in secure data centres.

Bundled Telco Services

Save costs with bundled VoIP call plans to best suit your business, including; Variable, and Capped VoIP Plans, and various Data Plan options. Save further by bundling VoIP, NBN Internet and 1300 numbers.

Business Continuity

Smartcom acknowledges that business continuity is essential in any business environment. Our cloud and telecommunications infrastructure therefore reflect the type of redundancy you would expect in a business-grade environment, in order for our clients to have peace of mind.

CRM Integration

Smartcom Hosted PBX and Cloud Call Centre can be integrated with CRM software such as; Salesforce, MS Dynamics and ZOHO.

1300 Numbers | Gold Coast

1300 Numbers

VoIP | Gold Coast

VoIP

Internet | Gold Coast

Internet

SMS | Gold Coast

SMS

NBN | Gold Coast

NBN

VoIP Phone System | Gold Coast

VoIP Phone System

Hosted PBX | Gold Coast

Hosted PBX

Dialler | Gold Coast

Dialler

Auto Attendant | Gold Coast

Auto Attendant

Skype for Business | Gold Coast

Skype for Business

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