Gain Extraordinary Capabilities & Mobility with Unified Communications & Office Automation.
The Smartcom Hosted PBX is a cloud based phone system that is much more than a phone system – it has the capacity to automate services, drive performance and essentially change the way you do business.
Smartcom’s Cisco and Microsoft Teams adds a new dimension to Hosted PBX technology – as it delivers incredible capabilities through Unified Communications (UCaaS) as a means of gaining competitive advantage. Drive customer engagement with Smartcom’s cloud-based Hosted PBX and Cloud Contact Centre service. Gain efficiencies through its UCaaS integration of Microsoft Office 365 integration, with functions such as; Audio & Video Conferencing; Instant Messaging; Presence; Voice; Email, File Sharing etc. In addition, integrate the Cisco & Microsoft Teams PBX with Microsoft Outlook and CRM’s such as Salesforce and Microsoft Dynamics.
Gain the professionalism of large corporate organisations with the Smartcom Auto-Attendant. Impress customers with a professional greeting, and direct callers to the right place within your organisation by requesting them to press 1 for sales, press 2 for customer service etc.
Our business-grade VoIP will provide your business with; increased capability; and greater operational flexibility, scalability, and ‘speed to market’.
Enjoy the volume-based cost benefits of a Smartcom business-grade VoIP. Office and inter-office calls are also free of charge.
With ISDN being phased-out in the coming years, its time to modernise your office with IP telephony; either as a cloud service or with SIP enabled incumbent on-premise systems.
Order your new 1300 or 1800 Number with Smartcom. We can also take care of porting existing numbers to your Smartcom Hosted PBX or cloud call centre for you to start saving on call costs asap!
Smartcom Broadband not only provides a secure, high quality voice and data service, it also delivers significant savings on both call costs and line rental.
Broadband services include; point to point fibre links, NBN, ADSL, EOC, etc. Simply choose the the most cost-effective broadband service to suit your business requirements. Likewise, data packs are available from 100Gb to unlimited.
Smartcom Cloud and VoIP services are ready to use in both NBN Internet enabled areas and those sites using traditional point to point copper or fibre connections .
Leave the installation to Smartcom with our business-grade Internet services, with many point to point connections include a pre-configured Cisco CPE to accommodate pro-active monitoring and alert notifications.
Improve efficiencies and cut costs with Smart SMS. Configurations with the Smartcom Hosted PBX and/or cloud call centre service can automate your operation with SMS messages sent for applications such as Notifications & Alerts.
If you have field staff, the Virtual Workplace and/or Virtual Salesforce delivers unprecedented mobility and flexibility! Above all, save money on overheads and rent, and enhance the Customer Experience (CX) with your field staff able to make calls and indeed send SMS with their personal mobile number displayed to call recipients.
The scalability of Smartcom’s Infrastructure as a Service (IaaS) provides incredible flexibility in the provision of automated computer resources. Further, the client portal enables your IT staff to monitor performance and upgrade the IaaS as required.
Platform as a Service (PaaS) on the other hand gives your IT developers the flexibility to build and create customised applications, with all servers, storage, and networking managed by Smartcom in secure data centres.
Save costs with bundled VoIP call plans to best suit your business, including; Variable, and Capped VoIP Plans, and various Data Plan options. Save further by bundling VoIP, NBN Internet and 1300 numbers.
Smartcom acknowledges that business continuity is essential in any business environment. Our cloud and telecommunications infrastructure therefore reflect the type of redundancy you would expect in a business-grade environment, in order for our clients to have peace of mind.
Smartcom cloud services can be integrated with CRM software such as; Salesforce and Microsoft Dynamics.
Chief Executive Officer, VaultID
Managing Director, Corium Health
Director, GT Works
Managing Director, Media Travel