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Cloud Call Centre | Gold Coast
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Cloud Call Centre

Gain competitive advantage with Smartcom’s adaptive cloud call centre SaaS (Software as a Service). Moreover, gain unprecedented customer engagement and respond to the marketplace ahead of your competitors with the Smartcom Digital Customer Experience (DCX) Cloud Call Centre; via Omnichannel Communications across Inbound, Outbound & Blended environments.Read more
Communicate with customers across multiple channels and with greater relevance via DCX OmniChannel Communications. Communicate in a timely and accurate manner, improve productivity, and drive performance with the cloud DCX. Gain extraordinary flexibility and scalability with on-demand cloud call centre SaaS. Key features include; Inbound ACD, IVR & ASR, Dialler, Call Recording, Call Monitoring Performance Management Reports. Furthermore, communication mediums include; VoIP, SMS, Email, Voice Broadcasting and Chat.
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Smart Office | Gold Coast
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Smart Office

Gain extraordinary business capabilities with Smartcom’s cloud-based ‘Smart Office’. Exploit the advantages of digital technology and drive business performance in an increasingly competitive marketplace of constant change. Gain competitive advantage with adaptive cloud applications such as; Hosted PBX, Virtual Reception, Auto Attendant and Automated Payments and more.Read more
Improve operational efficiencies and effectiveness with Smartcom’s automated cloud services throughout your business ie; routing, reception, payments, lead generation, notifications, reminders, customer verification etc. Furthermore, optimised staff performance with high-capability customer-facing cloud services. Above all, drive your bottom-line performance with our highly flexible and scalable cloud services.
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Virtual Workplace | Gold Coast
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Virtual Workplace

Gain unprecedented mobility and agility with the Virtual Workplace. Its ideal for companies on the move, with field staff, or face-to-face sales teams. The cloud service is also suited to organisations with organic structures and start-ups. Gain operational transparency via the centralised dashboard, and above all, save on overheads, such as technology costs and rent.Read more
Enhance the Customer Experience (CX) with field staff able to make calls and send SMS with their personal mobile number displayed to the recipients. Key features of the Virtual Workplace include; OmniChannel & Unified Communications; Complex Call Routing; Virtual Phone Numbers; Hosted PBX; Call Recording; Virtual Receptionist; Voice-Mail to Email; and Messages On-Hold.
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1300 Numbers | Gold Coast

1300 Numbers

VoIP | Gold Coast

VoIP

Broadband | Gold Coast

Broadband

SMS | Gold Coast

SMS

OmniChannel | Gold Coast

OmniChannel

Hosted PBX | Gold Coast

Hosted PBX

Dialler | Gold Coast

Dialler

Auto Attendant | Gold Coast

Auto Attendant

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