Reach more potential customers ahead of your competitors, generate more leads, and improve revenue performance with the SmartcomDCX predictive dialler.

In an increasingly competitive landscape, the SmartcomDCX cloud predictive dialer is a highly efficient tool to keep close contact with your customers.

Moreover, the SmartcomDCX predictive dialler is widely used to secure a customer base, as a result of tactical client retention campaigns such as; Renewals, Subscriptions, SLA Management, Overdue Accounts, Customer Service and the likes.

Optimise performance and improve the Customer Experience (CX) with the sophistication of SmartcomDCX cloud predictive dialer software. In addition to reaping the benefits of its powerful outbound capabilities, enhance your call centre operation with advanced Inbound or Fully Blended capabilities.

Gain the capacity to react to the marketplace in a highly efficient and effective manner when using SmartcomDCX Cloud Call Centre and contact centre predictive dialer software.

Moreover, engage with your customers in a timely and accurate manner by means of CRM integration of the cloud dialler software, Inbound Call Management, Unified Communications and Agent Scripting.

Gain competitive advantage with productivity gains of up to 300% from manual dialling. The SmartcomDCX predictive cloud dialer is able to achieve this through effective list management, operational transparency, and of course, the vetting of non-productive calls such as; disconnected numbers, voicemails and no-answers.

Effectively manage outbound campaigns with the three dialling modes of the SmartcomDCX cloud predictive dialler; 1) Predictive; 2) Progressive and 3) Preview.

Manage both campaign status and campaign nuances with the dynamic dialling mode function, that enables supervisors to change cloud dialler modes in real-time.

Our Ready-to-Use, ‘On-Demand’ SmartcomDCX Cloud Predictive Dialer is available at any time, and for any number of campaigns.

Matched with our flexible price models, the agility of the ‘On-Demand’ cloud predictive dialler can be adeptly used to your advantage – as it reduces cost wastage; as a result of managers being able to effectively deploy staff and technical resources in unison.

Use customer data for the cloud dialler from your own CRM, or alternatively use Smartcom’s quality data lists, whereby you can customise data from our consumer list of over 12 million records, or our use our B2B list of over 800k businesses.

The SmartcomDCX Cloud Call Centre and predictive dialer software facilitates many regulatory and compliance related processes as a matter of course; and as a result, your business will have the capacity to meet legislated requirements such as; Telecommunications Act, Privacy Act, PCI DSS, ACMA, ASIC and ACCC.