predictive dialler

The Dialler That Will Drive Business Performance.

VOIP | Hosted PBX | NBN Phone Systems Australia | Gold Coast | Cloud Call Centre | Predictive Dialer

Sales & Leads

VOIP | Hosted PBX | NBN Phone Systems Australia | Gold Coast | Cloud Call Centre | Predictive Dialer

Fundraising

VOIP | Hosted PBX | NBN Phone Systems Australia | Gold Coast | Cloud Call Centre | Predictive Dialer

Customer Service

VOIP | Hosted PBX | NBN Phone Systems Australia | Gold Coast | Cloud Call Centre | Predictive Dialer

A/C Receivable

VOIP | Hosted PBX | NBN Phone Systems Australia | Gold Coast | Cloud Call Centre | Predictive Dialer

Collections

User Friendly Functionality.

VOIP | Hosted PBX | NBN Phone Systems Australia | Gold Coast | Cloud Call Centre | Predictive Dialer

Manager

Management Dashboard

Campaign Management

Multiple Dialler Modes

VOIP | Hosted PBX | NBN Phone Systems Australia | Gold Coast | Cloud Call Centre | Predictive Dialer

Agent

Contact Data Pops

Wrap-Ups

Scripts

VOIP | Hosted PBX | NBN Phone Systems Australia | Gold Coast | Cloud Call Centre | Predictive Dialer

System-Wide

Crystal Clear VoIP

Call Recording

Answering Machine Detection

Digital CX Predictive Dialler

Increase productivity and drive business performance with Smartcom’s sophisticated predictive dialler. Reach your customers ahead of your competitors with dynamic outbound campaigns. Optimise Client Acquisition and Retention strategies with the Smartcom predictive dialler. Improve performance accross business disciplines ie; Sales, Customer Service, Lead Generation, Account Receivables, Collections, Appointment Setting & Fundraising.

Business-Grade Predictive Dialler Cloud Service.

VOIP | Hosted PBX | NBN Phone Systems Australia | Gold Coast | Cloud Call Centre | Predictive Dialer

4 Dialler Modes

VOIP | Hosted PBX | NBN Phone Systems Australia | Gold Coast | Cloud Call Centre | Predictive Dialer

CRM Integration

VOIP | Hosted PBX | NBN Phone Systems Australia | Gold Coast | Cloud Call Centre | Predictive Dialer

Advanced Settings

From $59.95

Per User/Mth

30 day trial

On-Demand Dialler

Ideal for call centres wanting to randomly use a dialler for outbound campaigns

Call Now 1300 196 386or contact us using the form

Call Now or contact us using the form

Cloud Hosted

Ideal Sectors & Business Applications

Call Centres

Lead Generation

Appointment Setting

Customer Service

On-Demand Outbound Campaigns

Investment Services

Banking & Finance

Debt Collection

Accounts Receivable

Fundraising

Activation In 3 Easy Steps

VOIP | Hosted PBX | NBN Phone Systems Australia | Gold Coast | Cloud Call Centre | Predictive Dialer

Scope

VOIP | Hosted PBX | NBN Phone Systems Australia | Gold Coast | Cloud Call Centre | Predictive Dialer

Implement

VOIP | Hosted PBX | NBN Phone Systems Australia | Gold Coast | Cloud Call Centre | Predictive Dialer

Train & Go-Live

  • Predictive Dialler Starter
  • PBX
  • Standard Outbound Phone Number
  • VoIP
  • 4 Dialler Modes
  • Basic Agent Script
  • Basic Call Wrap-ups
  • Supervisor Dashboar
  • Regular Software Upgrades
  • -
  • -
  • -
  • Call Plan
  • Landline: 4.5c per min
  • Mobile: 9.75c per min
  • Monthly
  • $59
  • Per User per Month
  • -
  • -
  • -
  • -
  • Support Services
  • Email Support
  • -
  • -
  • -
  • -
  • $15
  • Per User per Month
  • Get Started
  • Predictive Dialler Express (Most Popular)
  • all Starter features plus…
  • PCI DSS Call Recording
  • Answering Machine Detection
  • Call Monitoring
  • Customised Agent Script
  • Customised Call Wrap-ups
  • -
  • Options also Available
  • Inbound IVR
  • Inbound Queues & ACD
  • CRM Integration Capability
  • Volume-Based Call Plan
  • on application
  • -
  • Monthly
  • $99
  • Per User per Month
  • (12 month payment in advance)
  • -
  • -
  • -
  • Support Services
  • Service Desk Ticketing
  • Service Desk Phone
  • Service Desk Email
  • -
  • -
  • $15
  • Per User per Month
  • Get Started
  • Predictive Dialler Plus (Annual / Monthly)
  • all Call Centre Plus features plus…
  • Full Project Scoping
  • Full Project Management
  • Dedicated Account Management
  • Service Level Agreement
  • -
  • -
  • Options also Available
  • Call Recording Encryption
  • -
  • -
  • Volume-Based Call Plan
  • on application
  • -
  • Monthly
  • $129
  • Per User per Month
  • Annual
  • $109
  • Per User per Month
  • (12 month payment in advance)
  • Support Services
  • Service Desk Ticketing
  • Service Desk Phone
  • Service Desk Email
  • SLA Reports
  • Account Management
  • $20
  • Per User per Month
  • Get Started

Digital CX Predictive Dialler

Increase productivity and drive business performance with Smartcom’s sophisticated predictive dialler. Reach your customers ahead of your competitors with structured outbound campaigns that utilise the incredible capabilities of Smartcom’s dialler technology.  Adopt the predictive dialler to optimise client acquisition strategies – and integrate the dialler with your CRM, with contact lists updated throughout dialler campaigns.

Digital CX Inbound & Outbound

Gain extraordinary capabilities via the highly flexible and scalable Cloud Call Centre DCX. Moreover, optimise performance and improve CX via the sophisticated digital platform across both Inbound and Outbound disciplines with fully-blended capability.

Extensive Cloud Call Centre features

Drive business performance and gain competitive advantage with the Smartcom Cloud Call Centre. Functions include; Inbound Call Management ACD & IVR, Call Recording, Predictive Dialler, WFM, Unified Communications  and OmniChannel Communications.

OmniChannel Communications

The OmniChannel Communications function provides organisations with cut-thru engagement via the Smartcom Cloud Call Centre. Communicate with customers across multiple channels such as; VoIP, SMS, Email, Web-Chat, SMS-Chat etc

Unified Communications

Gain competitive advantage with ‘Skype for Business’ & ‘Teams’ Unified Communications Platform. Exploit its capabilities, build efficiencies, and improve productivity with its advanced phone, call management, Collaboration and Unified Communications features.

Designed for organisations of any size, the cloud-based UC service is a sophisticated and affordable means of communicating effectively with customers and staff across multiple channels.

Unified communications brings together all of your communication platforms into one efficient system to facilitate a more collaborative and flexible environment –  integrating; voice, instant messaging, audio & video conferencing, email, presence, content sharing, searchable contacts, conferencing, Office integration, screen share and contacts’ availability.

Skype for Business Contact Centre

Smartcom Skype for Business & Team digital call centre platform adds a new dimension to the capabilities of call centres. Drive customer engagement with Smartcom’s cloud-based Skype for Business PBX and Contact Centre service.  Gain efficiencies through its Unified Communications (UCaaS) capabilities, as well as integration with Microsoft Outlook and CRM’s such as Salesforce and Microsoft Dynamics.

The Skype for Business & Teams Cloud Contact Centre provides a seamless Contact Centre experience that leverages the Unified Communications capabilities of Microsoft Skype for Business or Teams software, and therefore you’ll have freedom to use either MS Teams or Skype for Business with Smartcom- to gain seamless MS Office 365 integration regardless of which software is preferred.

CRM Integration

The Smartcom Cloud Call Centre can be integrated with any modern CRM software such as; Salesforce, Microsoft Dynamics and ZOHO.

Workforce Management (WFM)

Increase the quality, speed of service, and efficiency of your operation, whilst lowering operational costs with Smartcom WFM. Key functions include; Rostering; Timesheets; Intraday; Scheduling; and Workforce Performance.

Cloud Call Centre services for any size business – from Start-Up to Enterprise

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1300 Numbers

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SmartTrak 1300#

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SmallBiz Bundles

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